Clara Usner joined our Lancaster Swartz in 2014. Where she started as an administrative assistant before moving to customer service! When Clara started with the company she had very little knowledge of cabinets, counter-tops & hardware, but by working with the designers she has learned a lot. She is by far more than just a customer service person, she helps answering phone calls and customer questions as well as helping the designers in any way possible. Clara enjoys problem solving and staying busy all while learning new things.